Shipping Costs are calculated at checkout.
Free shipping Australia wide for orders over $100. For orders over $100 freight is a flat rate of $10.
A $20 flat shipping for all international orders over $150, for all orders under $150 a $45 shipping rate applies.
Mrs Darcy is unable to ship to PO Boxes, please provide an address whereby someone can sign for the package upon delivery.
We will always attempt to ship a completed order within an estimated period of 24-48 hours. If you have placed an order inclusive of items noted as "preorder" your completed order will be shipped once all items are in stock. If the expected delivery period for your request product/s is significantly longer than estimated, you will be contacted and will have the opportunity to cancel your order.
For all full priced items, you may return Products to us for exchange or refund within 7 days of receipt of the products, provided that the products are in perfect condition, unused, unwashed and are accompanied with their original packaging.
We do not accept returns for items on sale, gift vouchers or custom/special orders.
To return an item, please email firstname.lastname@example.org
notifying us that you wish to return an item including the order number in the email.
Products must be returned to the following address, at your own cost, with a dispatch note stating our original invoice number:
PO Box 634
Concord NSW 2137
Once we have received the returned Products, we will notify you via email of your exchange or refund entitlement.
All merchandise that is correctly returned in accordance with the details contained within this page will be credited to the purchaser’s Mrs Darcy account or credit card.
The shipping costs incurred by the purchaser will not be refunded except when a product is faulty or delivered as a result of our error.
Mrs Darcy does not accept returns for items on sale. All sale items are final sale and we ill not issue refunds, credit notes or exchanges for items that have been purchased on sale.
Please note Goods and Services Tax will be refunded to Australian purchasers however Ada and Darcy is not responsible for the refund of duties or taxes levied outside Australia.