We do not ship to PO Box address or parcel lockers. We are currently using SHIPPIT to dispatch orders to our Australian customers.
$20 shipping to New Zealand.
If you have placed an order inclusive of items noted as "preorder" your completed order will be shipped once all items are in stock. If the expected delivery period for your request product/s is significantly longer than estimated, you will be contacted and will have the opportunity to cancel your order.
For all full priced items, you may return Products to us for exchange or refund within 7 days of receipt of the products, provided that the products are in perfect condition, unused, unwashed and are accompanied with their original packaging.
We do not accept returns for items on sale, gift vouchers or custom/special orders.
To return an item, please email firstname.lastname@example.org with your order number and we will issue you with a RA number along with details in the return address.
Products must be returned at your own cost, with a dispatch note stating our original invoice number and RA number.
All return shipping costs are the responsibility of the purchaser unless in the event an incorrect item was received.
The shipping costs incurred by the purchaser will not be refunded except when a product is faulty or delivered as a result of our error.
Once we have received the returned Products, we will notify you via email of your exchange or refund entitlement within 7 business days.
All merchandise that is correctly returned in accordance with the details contained within this page will be credited to the purchaser’s Paypal account or credit card.
Mrs Darcy does not accept returns for items on sale. All sale items are final sale and we ill not issue refunds, credit notes or exchanges for items that have been purchased on sale.
Please note Goods and Services Tax will be refunded to Australian purchasers however Ada and Darcy is not responsible for the refund of duties or taxes levied outside Australia.